How to Check the Version When Retain Isn't Running

Unable to get Retain to run, so how do you find the version of Retain?

When Retain isn't running it can be tricky to find out what version of Retain is being used.  It is important to know this information, as it can greatly help support techs when supporting Retain issues.

Whether Retain is installed on Linux or Windows the build number it is running can be found by looking at one particular file.

In Linux:

Go to /opt/beginfinite/retain/RetainServer/WEB-INF/classes/config

Then run the command cat buildnumber.properties



Where it says "build.number=260" refers to the build number of the Retain Server, so this version is Retain 2.6.

In Windows:

Browse to and open in notepad, the file C:\Program Files\Beginfinite\Retain\RetainServer\WEB-INF\classes\config\buildnumber.properties

Where it says "build.number=250" refers to the build number of the Retain Server, so this version is Retain 2.5.

This article was originally published in the GWAVA knowledgebase as article ID 2031.