Environment
Redline 3.x
NetWare 6.5
SLES 9.3
SLES 10.x
Situation
Agent didn't report for xxxx seconds
Resolution
This message indicates that the control center has not received any updates for the referenced agent in the amount of seconds shown. Usually this is a result of a stuck agent, a really busy server, bad network connection, or garbled data transmission. Check the reporting Redline Agent, make sure that is isn't stuck. Check to make sure the agent it is monitoring is up and running. Also try restarting the Redline Agent and making sure it can connect to each of it's enabled agents.
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 535.