Using Windows Snipping Tool to save in Filr folder fails

  • 7020170
  • 05-Jun-2017
  • 07-Jun-2017


Micro Focus Filr 3.1 Desktop client
Micro Focus Filr 3.0 Desktop client


Using Windows Snipping Tool utility, if a user tries to save an image directly inside one of the Filr folders, the operation fails without any errors and the file is not saved. Note that if the user tries to save the image to any other location outside of the Filr area, the image is saved without problems.


A fix for this issue is available in the Filr 3.2 Update. With the fix in place, users are able to save directly inside Filr folders using the Windows Snipping Tool utility.