Environment
Micro Focus iPrint Appliance 2.x
Situation
Trying to back up the Print manager database from the PsmStatus tool (https://<iprint_server>/PsmStatus/Misc) results in no padbtxt.xml or psmdbsav.dat being created. The /var/opt/novell/log/iprint/ipsmd.log shows the following:
WARNING Error (506D0201) occurred while saving the iPrint Manager database file on disk.
WARNING Error (506D0201) occurred while saving the iPrint Manager database file on disk.
Resolution
Some files within the Print Manager directory (/var/opt/novell/iprint/print_manager.iPrintAppliance.psm) have the wrong file system ownership assignments.
Incorrect assignments:
Use the following commands to correct the ownership assignments:
Incorrect assignments:
- -rw------- 1 root iprint padbtxt1.xmlCorrect assignments:
- -rw------- 1 root iprint psmdbsav.dat
-rw------- 1 iprint iprint padbtxt1.xml
-rw------- 1 iprint iprint psmdbsav.dat
Use the following commands to correct the ownership assignments:
chown iprint.iprint /var/opt/novell/iprint/print_manager.iPrintAppliance.psm/padbtxt1.xml
chown iprint.iprint /var/opt/novell/iprint/print_manager.iPrintAppliance.psm/psmdbsav.dat
Cause
Unknown