Resources Not in the User List

  • 7019937
  • 17-Dec-2009
  • 07-Aug-2017

Environment

Reveal 1.5.0.24 and below

Situation

Does Reveal support the viewing of Resource messages?

Resolution

Reveal does support the viewing of Resources.  Support for GroupWise Resources in Reveal was introduced in version 1.5.0.25.  Updating to the latest version of Reveal should resolve this problem.  Once updated, log into Reveal using Live Mode rather than caching mode.  This will refresh the list of users and add the Resources.  The Resources will not appear in the alphabetical listing of users.  They are located at the bottom of the user list with their owner in parenthesis ().

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1604.