Appliance Control Page is Not Available

  • 7019927
  • 13-Apr-2009
  • 07-Aug-2017

Environment

GWAVA 4 SMTP Scanner Appliance Build 117 and above

Situation

I have set up a GWAVA 4 SMTP Scanner Appliance and have migrated my settings over to the server. The Appliance Control page is stating that it is not available for use. How do I correct that?

Resolution

This is a common occurrence when the GWAVA Appliance default configuration is overwritten by one from a normal GWAVA install. It is also simple to correct. Using an ssh program like WinSCP or PuTTY, connect to your GWAVA 4 system. Navigate to /opt/beginfinite/gwava/assets/autorun/scripts/processed/. There you will find a file called appliance.shtml. Copy that file to the scripts directory. GWAVA will then reprocess that file and the Appliance Control page should now become available for your use.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1135.

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