Redline Agent Not Starting: Application Failed To Start

  • 7019925
  • 08-Mar-2011
  • 07-Aug-2017

Environment

Redline 3.5 Windows

Situation

When trying to start up the Redline Agent service on a Windows Server an error occurs: This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix the problem. Within the Event Viewer | System Log an error Side By Side shows up and it read: Generate Activation Context failed for C:\opt\beginfinite\redline\bin\rlagent.exe. Reference error message: The referenced assembly is not installed on your system. Re

Resolution

1) Check to make sure that the Redline agent is installed as a user with administrator rights on the Windows server. Try running the program as administrator.

2) Update the C++ Redistributable Package to 2008.
Microsoft Visual  C++ 2008 Redistributable Package 32 -bit
Microsoft Visual  C++ 2008 Redistributable Package 64-bit

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1953.