GWAVA Module Fails to Start After Upgrade to GWAVA 5

  • 7019914
  • 15-Feb-2011
  • 07-Aug-2017

Environment

GWAVA 5

Situation

After the upgrade to GWAVA 5 the gwava, ctasd.bin and ctipd.bin modules fail to start.

Resolution

1. Shutdown GWAVA by using the following command:
rcgwavaman stop
2. In a console, change directory to /opt/beginfinite/gwava/assets/bin by typing the following command:
cd /opt/beginfinite/gwava/assets/bin
3. Once in this directory type the following command:
./gwava /consolelog If you receive the following error proceed to step 4 ./gwava: error while loading shared libraries: libsdk8l3.so.4: cannot open shared object file: No such file or directory
Note: If you did not receive this error please contact technical support.
4. Change directories to /opt/beginfinite/gwava 5. Type the following command:
wget download.gwava.com/gwava5/avpreinstall.zip
6. After the download finishes type the following command:
unzip avpreinstall.zip Note: If the unzip asks to overwrite any files say yes.
7. After the unzip finishes type the following command:
chmod -R +x /opt/beginfinite/gwava/services/kav
8. Start GWAVA by using the following command:
rcgwavaman start
The gwava, ctasd.bin and ctipd.bin modules should now start.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1943.

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