After the upgrade to GWAVA 5 the gwava, ctasd.bin and ctipd.bin modules fail to start.
1. Shutdown GWAVA by using the following command:The gwava, ctasd.bin and ctipd.bin modules should now start.rcgwavaman stop2. In a console, change directory to /opt/beginfinite/gwava/assets/bin by typing the following command:cd /opt/beginfinite/gwava/assets/bin3. Once in this directory type the following command:./gwava /consolelog If you receive the following error proceed to step 4 ./gwava: error while loading shared libraries: libsdk8l3.so.4: cannot open shared object file: No such file or directoryNote: If you did not receive this error please contact technical support.4. Change directories to /opt/beginfinite/gwava 5. Type the following command:wget download.gwava.com/gwava5/avpreinstall.zip6. After the download finishes type the following command:unzip avpreinstall.zip Note: If the unzip asks to overwrite any files say yes.7. After the unzip finishes type the following command:chmod -R +x /opt/beginfinite/gwava/services/kav8. Start GWAVA by using the following command:rcgwavaman start
This article was originally published in the GWAVA knowledgebase as article ID 1943.