GWAVA Module Fails to Start After Upgrade to GWAVA 5

After the upgrade to GWAVA 5 the gwava, ctasd.bin and ctipd.bin modules fail to start.

1. Shutdown GWAVA by using the following command:

rcgwavaman stop

2. In a console, change directory to /opt/beginfinite/gwava/assets/bin by typing the following command:

cd /opt/beginfinite/gwava/assets/bin

3. Once in this directory type the following command:

./gwava /consolelog If you receive the following error proceed to step 4 ./gwava: error while loading shared libraries: libsdk8l3.so.4: cannot open shared object file: No such file or directory

Note: If you did not receive this error please contact technical support.

4. Change directories to /opt/beginfinite/gwava 5. Type the following command:

wget download.gwava.com/gwava5/avpreinstall.zip

6. After the download finishes type the following command:

unzip avpreinstall.zip Note: If the unzip asks to overwrite any files say yes.

7. After the unzip finishes type the following command:

chmod -R +x /opt/beginfinite/gwava/services/kav

8. Start GWAVA by using the following command:

rcgwavaman start

The gwava, ctasd.bin and ctipd.bin modules should now start.

This article was originally published in the GWAVA knowledgebase as article ID 1943.