Gwava 5 (all versions)
When looking at the localmessages log, I find this error: GWAVA_Appliance [ctipd]: Unable to connect to Data Center [SingleLicense] - CFCHttpClient::ReadResponse() - Content length is smaller then data How can this be corrected?
This error occurs when a third-party content filter is scanning and modifying the messages that Gwava is sending out at the time it attempts to scan a message. Gwava will not be able to scan messages with the signature engine until this is resolved. The Gwava server will have to be exempted from the scanning by the third-party content filter. Once it is excluded from filtering, then the signature engine will be able to function properly and scan incoming mail.
This article was originally published in the GWAVA knowledgebase as article ID 2029.