Environment
NetIQ Directory Resource Administrator 9.x
Situation
NetIQ provides regular product updates to the Directory Resource Administrator (DRA) product. These updates can be any one of the following:
NetIQ product updates and base versions are available for download on the public Netiq Support Website.
- Major Product Version Release -- Denoted by the first number in a product version. Ex: DRA 9.0 is Major Version 9
- Minor Product Version Release -- Denoted by the second number in a product version. Ex DRA 9.1 is Major Version 9 Minor version 1
- Service Pack Update -- Denoted by the third number in a product version. Ex: DRA 9.0.3 is Major Version 9, Minor version 0, Update 3
- Hot fix Update -- Denoted by the fourth number in a product version. Ex: DRA 9.0.3.1 is Major Version 9, Minor version 0, Update 3
NetIQ product updates and base versions are available for download on the public Netiq Support Website.
Resolution
To access both the product downloads and product patches use the following method:
- Access www.netiq.com/support
- Once on the main NetIQ Support page, use the Support By Product section to select the Directory and Resource Administrator from the All Products list.
- From the Directory and Resource Administrator Support page you will have an option to access the Product Download or Product Patches
- The Product Download link ( https://dl.netiq.com/index.jsp?search=Search&families=24101 ) provides access to the current Major or Minor version release of DRA
- You will need to select the Product Name and Product Version from the drop down menu
- You will need to select the Product Name and Product Version from the drop down menu
- The Product Patches link ( https://dl.netiq.com/patch/finder/?familyId=43596 ) provide access to the Service Packs and Hot fixes for the Major or Minor release versions of DRA
- You will need to choose the Product Name and Product version to be updated
- The product version to be updated will be the Major, Minor or Service Pack release of the product.
- A Service pack will be a patch of Major or Minor Product Release
- A hot fix will be a a patch of Major, Minor or Service Pack Product Release
- You will need to choose the Product Name and Product version to be updated
- The Product Download link ( https://dl.netiq.com/index.jsp?search=Search&families=24101 ) provides access to the current Major or Minor version release of DRA
Additional Information
Access to Product Patches and Product Downloads require a Valid MyNetIQ account, linked a company with current paid support and maintenance.
All new DRA Product updates will contain all previously published updates.
All new DRA Product updates will contain all previously published updates.
- A DRA Major version will contain all previously published minor versions and subsequent updates
- A DRA Minor version will contain all previously published minor versions and subsequent updates.
- A DRA Service pack will contain the current Major or Minor version release as well as any previously published service packs and hot fixes.
- A DRA Hot fix will contain all previously released hot fixes related to the Major, Minor or Service pack version for which the Hot fix applies.
- A DRA Minor version will contain all previously published minor versions and subsequent updates.
- A DRA Service pack will contain the current Major or Minor version release as well as any previously published service packs and hot fixes.
- A DRA Hot fix will contain all previously released hot fixes related to the Major, Minor or Service pack version for which the Hot fix applies.