The Load Users button in the Email Migration utility is greyed out

  • 7019834
  • 08-Sep-2014
  • 07-Aug-2017


Migration Toolkit 2.1


In the Email Migration utility, the "Load Users" button is greyed out. Answer/


This condition is caused by the Email Migration utility of the Migration Toolkit not having the license configured.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2356.