Environment
Retain 3.x/4.x
Situation
How do I export a user's entire mailbox for a legal request?
Resolution
You will have to use our Publisher and Viewer tools to accomplish this. They allow you to download data based on search criteria, which includes an entire mailbox.
See our Manuals page, for details.
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 2754.