Generally if there are too many errors, you will want to stop the job and see if there is a connection issue. However, if it is just a lot of old messages with issues and you just want to archive as many as you can, especially if it's the first run against your message source, you can change the attachment.properties file to accommodate that.
Linux: /opt/beginfinite/retain/RetainWorker/WEB-INF/classes/config Windows: C:\Program Files\Beginfinite\Retain\RetainWorker\WEB-INF\classes\config
For each worker installed:
- Open attachment.properties in a text editor
- Find the line: max.errors.total= (default is 10)
- Change the number to -1
- Save the file
Restart tomcat and you can run the job which will continue even if errors are thrown.
Note: This will not automatically advance the timestamp (Retention/SmartPurge/Internal) on a mailbox. The next job will start at the first error if you're using the Duplicate Check option in your profile.
If using GroupWise see also: How to Configure Error Handling in the ERRORS.PROPERTIES File