Environment
Secure Gateway (GWAVA)
Resolution
The statistics database has become corrupt, this fix involves creating a brand new database and all previous data will be lost. If you want to restore the old data please contact Technical support for assistance
The steps to create a new Statistics database
Confirm that in the /opt/beginfinite/gwava/service/stats/data/db_setup there is a stats.sqlite.xml file
(If this is missing contact Technical Support)
Once you have confirmed the above, stop GWAVA services, (rcgwavaman stop), then go to /opt/beginfinite/gwava/service/stats/data and rename or delete the stats_data.db and then start GWAVA services (rcgwavaman start) this will recreate a brand new fresh database
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 2090.