Restoring GWAVA4 From a Backup.

  • 7019794
  • 07-May-2009
  • 07-Aug-2017


Linux and NetWare GWAVA4 (all builds)


How do I restore GWAVA4 from a backup? Resolution: GWAVA 4 already has some backup mechanisms in place. Each critical piece of GWAVA has a backup directory. The key paths to look at (NetWare or Linux) are:
  • …\config\backup (Configuration DB backups)
  • …\services\qms\backup (QMS DB backups)
  • …\services\asengine\configs\<config_id>\backup (Spam Dictionary backups)
  • …\services\qms\data\storage\ (your Quarantined messages are here)
To back up only critical data have your backup software only back up the directories listed above. The rest of the GWAVA directory structure isn‟t critical. If you use this method you‟ll need to restore the backed up zip files and then unzip the contents before GWAVA is fully restored. For a complete backup, you can back up the entire GWAVA directory structure, but it isn‟t necessary. This will enable you to get GWAVA up and running faster but requires more disk space. If you need to restore GWAVA 4, take the following steps: Reinstall GWAVA 4 from scratch.
  • Shut down GWAVA (gwavadn or rcgwavaman stop)
  • Find your backups and restore them to the GWAVA 4 directory structure.
  • Reconnect your interfaces (GWIA, MTA, POA).
  • Bring your GroupWise components back online.
  • Start GWAVA 4 (gwavaup or rcgwavaman start). You should be back to the
  • same configuration as before.
Others in this Category
document GWAVA letting everything through
document How To Enable Core Dumps on Linux
document GWAVA Commands for Linux
document Updating GroupWise
document GWAVA Fingerprinting
document Startup/Shutdown Sequence for GWAVA4
document Spoofed Messages not Firing on the SPF Event
document .REQ Files
document Backing Up GWAVA 4
document GWAVA 4 Commands for Netware
document GWAVA Not Unloading with GWAVADN Command
document Rebuild GWAVA Menus
document Reset Admin Password
document GWAVA has stopped blocking messages
document How To Restore A GWAVAMAN.DB
document Unloading Kaspersky Anti-Virus Manually (Netware)
document GWAVA 4 and Outbound Scanning
document How To Use the Four State CheckBoxes
document GWAVA 4 and the Autoexec.NCF
document Newly Created Exception Not Saved
document Rebuilding Menu Items Keeps Duplicating the Menu's
document How To Create A New SQLITE DB From An Existing DB
document Server listener failed to start
document Four State Check boxes
document Mail Queued Up in 3rd\Receive Directory
document Mail Queued Up in Gwia\Send Directory
document Mail Queued Up in 3rd\Send Directory
document Can't Login to the Management Console
document 'Server listener failed to start' or 'Address already in use' Error
document GWAVA 4 Address Spaces (NetWare)
document GWAVA 3 screens loading when running the gwavaup.ncf
document Manually Unloading GWAVA 4 Modules (NetWare)
document Description of GWAVA 4 NetWare Consoles
document A Description of Logs in GWAVA
document Mail Queued Up in Gwia\Receive Directory
document GWAVA Maintenance Tasks
document Ports to Have Open for GWAVA
document Linux File Handling Limitations
document Using the Correct Case in Linux
document No Mailflow
document Tracking Messages in your GWAVA logs
document What directories to backup and exclude from your backup software
document Message That is Not Oversize is getting Blocked for Being Over-sized.
document Unable to save exceptions
document Adding an IP address exception
document Cleaning Out Directories
document GWVRELAY error: SMTP authentication failed
document GWAVAMAN client rejected during recovery mode
document Change logging level in GWAVA4
document How can BCC All Mail That Goes Through GWAVA to Another Address?
document Bypassing GWAVA
document Unloading UKAV (Java Interpreter)
document Outbound HTML Signature not working
document Outbound signature not working
document License file is not working or showing DEMO mode expired.
document Receiving Duplicate Email Because DNS Lookups Are Taking Too Long
document Slow browser or browser script errors
document GWAVA 4 Scanner Scan Order
document Checking GWAVA processes on Linux
document Outbound Filter scanning
document Changing Admin Email address
document Does GroupWise 8 work with GWAVA 4?
document CTASD Does Not Start On The GWAVA Appliance
document GWAVA abending on ct_sprep_prepmsd
document GWAVA 4 System Requirements
document Error 'Failed Socket Connection' on the GWVRelay Console
document Outbound Mail/Attachments being blocked
document Missing Menu's
document Is GWAVA 4 compatible with Windows?
document Per event scanning
document High Utilization on ExcepScanPrep
document GWAVA 4 Directory Structure and Function
document Configuration of a multiple domain system
document Exceptions Will not Save
document How to Backup GWAVA Through SCP
document Version of Kaspersky GWAVA 4 is Using
document Browser crashes when opening an exception address
document Lookup the Proper Sender Address
document What is SPF scanning?
document Downloading a new/copy license for GWAVA4
document When does my license become/stop being valid.
document Mail Still Isn't Flowing, KAV License Showing Expired in GWAVA Log
document GWAVA Demo Limitations
document GWAVA Training and Information "Webinar" Links.
document Launching GWAVA as a Non-Root User
document How To Launch The Debugger If Any Of The GWAVA Processes Crashes
document How to Set GWAVA to Use TLS Sessions with Incoming Email
document IP Reputation Server Used with GWAVA
document Where is the Kaspersky Update Log?
document Best practice for adding exceptions
document List of Commonly Seen GWAVA Threads and What They Do
document What Are the Ctasd and Ctipd Modules Running With GWAVA?
document Will GWAVA Work With the RBL List?
document How do I check my GroupWise GWIA, MTA, POA, and WebAccess Information?
document Can GWAVA SMTP relay to an SMTP server listening on a port other than 25?
document Does GWAVA Work With Email Servers Other Than GroupWise?
document Testing your License PEM File
document How To Modify GWAVA To Bind To A Specific IP Address or Port Number
document How to Manually Rebuild the Menus in the Mangement Console if the Menus Are Missing
document How do I configure my proxy settings so I can use the "Signature" scanning engine?
document What is "CTASD" and "CTIPD"? These modules started to automatically load when I start GWAVA!
document GWAVA Abends On New Installs On NetWare On CT_scanproc
document When Loading GWAVA on Linux the Startup Command Hangs
document After Running The Script, CTASD Still Does Not Load
document License Showing an Incorrect Expiration Date/Alert that Support and Maintenance has Expired
document How to Keep a Copy of ALL Messages for a Specific User
document Nearly All Messages Are Being Bounced Back for Authentication Failure
document I have a GWAVA: Disk I/O Error on my NetWare Logger Screen.
document Why Use a Hostname Instead of an IP Address?
document Non-existent HTTP Resource Requested
document How to Enable SSL for GWAVAMAN and QMS on Linux
document How do I disable autoloading of the signature engine and the IP reputation service?
document How To Restart GWAVA on NetWare
document Where are the GWAVA 4 logs located?
document Line Through Messages in Ham and Spam Folders
document How to Specify a Different Authentication Server for QMS
document After Migrating GWAVA To A Linux Server, There Is A Lot Less Spam. Is GWAVA Blocking Good Mail?
document How To Change The IP Address Of The GWAVA Appliance And SMTP Scanner
document How Can I Use a Domain Block List?
document Why Is The "Enable Learning Feeder Services" Option Grayed Out?
document How to Add the Support Tools Switch on Windows
document How To Restart GWAVA on Windows
document What are the four state checkboxes?
document How to Stop DOCX Files Being Blocked for ZIP Fingerprinting
document GWVRELAY Crashing After Updating to Latest Build (8) for GWAVA 4.51
document How to Send a Test Message to Your SMTP Scanner Via Telnet
document How to Use the Message Tracker
document What's New in GWAVA 5?
document GWAVA Module Fails to Start After Upgrade to GWAVA 5
document End User Whitelist and/or Blacklist
document Statistics no longer working after online upgrade
document How to Blacklist an Email Address or Domain (G6)
document How to run GDB to debug a process.
document How to manually start ctasd (GWAVA 4, 5, and 6 before build 25).
document How to Change the Greeting When the Server starts
document How to manually start ctipd
document How to Find Out What Build the GWAVA Server is Running?
document How to Add an Address to the Global Whitelist (e.g., Source Address From Exception)
document Disk Space Clean Up - Cleaning Up GWAVA Directories
document Getting a Postgres Warning Instead of the Log In Screen When Accessing the GWAVA Management Webpage
document Spam Filter Signatures / Database in GWAVA 6
document Backing up GWAVA 5/6
document How to Turn Off Outbound Scanning Per Event
document How to Set up GWAVA to Use LDAP lookup on an Alias Domain, using Exchange?
document rcgwavaman throwing substring expression error
document How to fix a replication error in a GWAVA Network with PostgreSQL.
document How Do I Change Who the Digests Show They are From?
document How to Kill a GWAVA Process that will not Shut Down After Running the 'rcgwavaman stop' command on Linux.
document How to Add an Address Exception
document How To Disable Alerts for Cyren (Signature Engine)
document How To Enable Encryption For Outbound Mails
document How To Restart GWAVA on Linux
document How To Add An SSL Certificate To The GWAVA Server
document How To Enable Encryption For Inbound Mails
document How To Lock an Event
document How Can I Set GWAVA to Restart Itself if Mail is not Flowing and Notify Me?
document Sender ID (PRA) Not Permitted blocking messages
document How Can I Add an Additional Domain in GWAVA?
document Applying a License to GWAVA 5 / 6
document Alert 'Your maintenance and support has expired'
document Inbound Email is Getting a Response of 530 5.7.1 Client was not authenticated.
document Getting an Alert of "The GWAVA statistics database size has exceeded the warning threshold".
document GWAVA Crashed While Initializing CTEngine
document Location of GWAVA logs
document How to Make it so the GWAVA Appliance is Using SQL Instead of Postgres.
document GroupWise Mobility Service Interface is not working
document How to manually create a Trusted Application Key for a GWAVA POA interface
document What is Denial of Service
document How to configure GWAVA 6 to accept alias addresses / proxyAddresses
document How to turn on CT logging in GWAVA
document Is GWAVA affected by the POODLE Vulnerability
document Setting up your MX Record to work with AVeraSYS
document What are the GWAVA Scan features?
document Skip Fingerprint for .com files in Text Body
document Released Blocked Outbound Message From QMS is not being Delivered
document How to Find Out What DNS Servers are Being Used
document Column Headers Messed Up on Exported Message Tracker List
document Do Any Changes Need to be Made on the Appliance Regarding the NTP Exploit?
document Getting a 'CTEngine Internal Failure' Alert
document How to capture MIME Files Before GWAVA Scans Them.
document How to Change the Admin or Other User's Password in GWAVA.
document False Positives on Spam Detection
document New Filter/Setting is Not Firing
document Can I block an IP Address Range?
document How Can I Block Outgoing Email to a Specific Address?
document How to See What Type of Database Engine is Being Used
document Message Tracker Search Results are Blank
document Ubuntu Updates


Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1252.