Environment
Vertigo 2 Problem/Question: I ran the update from Vertigo 1 to Vertigo 2, now it is saying the license is invalid.
Resolution
Vertigo 2 requires a new license pem file. You will need a current Vertigo validation key to download a new license pem file. Here are instructions on how to do that:
Once you have downloaded the new license file (.pem file) upload it in your Vertigo system.
- Go to https://licenses.gwava.com
- Select Vertigo 2 as your GWAVA product
- Enter your Validation Key
- Click Next
- Fill in the information (make sure the GW system name matched the name of the GroupWise system you are using Vertigo for)!
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 2520.