How to install Reporting and Monitoring Server after Retain has been installed.

  • 7019786
  • 26-Nov-2014
  • 07-Aug-2017


Retain 3.x


Installing Reporting and Monitoring Server after RetainServer was installed will wipe out the RetainServer web console. Resolution:

Just reinstall Retain making sure to install the Server, Worker, and Reporting and Monitoring Server.

All data is safe in the storage area so the reinstall is not a big deal. You have to install at least the Server, and Reporting and Monitoring Server together, installing Reporting and Monitoring Server alone will cause the Retain Web Console to fail to load properly. Then configure the Reporting and Monitoring Server and download the bootstrap just like a Worker, click on the Reporting link that appears in the Overview section to open the Reporting and Monitoring Server and upload the bootstrap. You will then have access to the Reporting and Monitoring Server.

Others in this Category
document Will I Lose Any Data if I Reinstall Retain?
document Custom Storage Directory Error During Installation
document IIS Installation for Retain (Windows Server 2008)
document Apache 2.4 not detected when installing Retain on SLES 12
document Reinstalling Retain
document Installing Multiple Workers On the Same Server (Linux)
document Upgrade Retain from 3.x to 4.x with Postgres database
document Error: could not generate DH keypair
document Bypassing Proxy During Retain Install
document How to Set Up SSL on Apache
document Installing IIS for Retain (Windows Server 2012)
document Installing Multiple Workers On the Same Server (Windows)
document Upgrade: Retain 3.x to Retain 3.x (Linux)
document Trusted Application Key Generator Program is Corrupt
document Backing Up Retain
document SLES 11 SP3 automatically upgrades MySQL to MySQL 5.5
document Setting Up NFS Share on Windows
document How to setup an EXT3 partition with more iNodes
document Which version of Windows Server should I install my Retain Server on?
document Upgrade: Retain 3.x to Retain 3.x (Windows)
document How to Upgrade Retain (Masterpost)
document Failure to acquire Enterprise DB Connection
document Installation of the Retain Outlook Web Access 2013 Plugin
document Retain 3.5.1 Requires Java 6 build 38
document Retain Express Install (RetainExpressInstall.exe and
document Installing Retain on a server that doesn't have a connection to the Internet
document Installing Java or Tomcat on Windows doesn't work
document Bypass Email Notification Setup
document Setting up disk permissions in Linux for multiple disks
document Retain Install Guide
document The Retain Server Runs Out of Memory
document Unable to Migrate Indexes to New Retain 4 Format
document Tomcat Fails to Load After Installing Retain 4.0
document Checking Your Retain Version
document How To Adjust the Tomcat Memory Settings on Windows
document Tool for Creating Additional Workers on Windows
document RetainInstallExpress A Step-By-Step Guide
document Can Java 6 be Removed After Upgrading to Retain 4.x?
document Error occurred configuring Retain database on MSSQL database: Failure to Acquire Enterprise DB Connection


Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2412.