GWVGWIA message says "cannot connect to GWAVA scanner"

  • 7019781
  • 05-Aug-2008
  • 07-Aug-2017


GWAVA4 on Linux


gwvgwia log files indicates that it cannot connect to a GWAVA scanner


Check to make sure four (4) instances of "gwava" are running by checking processes for GWAVA
   ps ax | grep gwava

If there are not four instances (4) of gwava running the first step to take would be to stop and start GWAVA4
   rcgwavaman stop
   rcgwavaman start

If the problem persists please call Technical Support at 801-437-5678

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 358.