Unable to Access Messages From Within a Shared Folder

  • 7019762
  • 22-Oct-2008
  • 07-Aug-2017

Environment

Reveal (all versions)

Situation

Unable to access messages from within a shared folder while viewing a user that is not the creator of that folder.

Resolution

To access these messages you will need to view them through the user that created the shared folder.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 549.