System locks up on welcome splash screen when installing the appliance ISO.

  • 7019741
  • 18-Oct-2010
  • 07-Aug-2017


GWAVA4, ISO installation


  The system locks up when attempting to boot into the ISO appliance installation.


This is a problem that occasionally comes up, the easiest way is to get to the rest of the setup is to bypass the welcome screen.

To bypass the welcome screen turn on CAPS LOCK after the P.O.S.T. (or Power On Self Test) finishes, and before the system boots from the ISO.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1882.