The GWAVA SMTP Appliance cannot send messages to YAHOO accounts

  • 7019717
  • 13-Aug-2009
  • 07-Aug-2017

Environment

GWAVA SMTP Appliance

Situation

GWIA is trying to send messages to Yahoo accounts.  The GWIA Logs show the same message over and over again:

16:58:54 01A MSG 602  Response: 421 4.7.0 [TS01] Messages from xxx.xxx.xxx.xxx temporarily deferred due to user complaints - 4.16.55.1; see http://postmast

Resolution


These messages are responses that Yahoo is returning to the GWIA.  Yahoo has addressed this issue and has explained what is going on.  Follow this link to find out what the problem is:

http://help.yahoo.com/l/us/yahoo/mail/postmaster/errors/421-ts01.html

Fill out this form to get this issue resolved with Yahoo:

http://help.yahoo.com/l/us/yahoo/mail/postmaster/defer.html

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1390.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.