Updating Vertigo to Build 1.1.6, Getting an Error Stating it Must be on GroupWise 7.03 or Higher to Run the Program

When I try to update Vertigo to the latest build (1.1.6 or newer), I am getting an error stating that it must be using GroupWise 7.03 or higher to run this program, even though my GroupWise version is 7.03 or higher.

If you are getting a message that you must be using GroupWise 7.03 or higher when updating to the latest build of Vertigo then you need to:

1)  Uninstall existing Vertigo (using Add/Remove programs)

2)  Install Vertigo build 1.1.6 or newer

Installing Vertigo now should work successfully.

This article was originally published in the GWAVA knowledgebase as article ID 1837.