Environment
GWAVA4 and newer
Situation
How do I get a copy or a new license file for GWAVA
Resolution
Licenses for GWAVA4 come in the form of a ".pem" file. These can be obtained if you have your "key code". If you do not have your "key code" you can call GWAVA4 support and obtain this information.
After you have your "key code"You can contact Micro Focus:
By opening a service request at microfocus.gwava.com/customercenter
Or call Support to open a Service Request at 1-800-858-4000
a. Go to http://licenses.gwava.com
b. Select your product (GWAVA4 or GWAVA5) from the drop down box.
c. Enter your "key code" in the "Validation Key" box.
d. Click next
e. Fill in the required information
f. Click next
Now you can download your ".pem" (license) file for GWAVA and upload it using the license feature in "Server/scanner management | <server name> | server management | Licensing
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 1088.