Environment
NetWare | Linux
Situation
Unable to save exceptions | Exception disapears after switching screens
Resolution
After adding an exception you must click on the added exception to display the criteria and check the boxes you wish to configure for that exception. If the criteria is not selected you will be unable to save.
Correct Steps:
1.) Add the exception by entering the text and click the green + button.
2.) Click on the exception that is now listed in the page below to show the criteria.
3.) Check the boxes next to the criteria you want to configure.
4.) Save changes
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 1037.