Outbound HTML Signature not working

  • 7019672
  • 24-Oct-2008
  • 07-Aug-2017

Environment

GWAVA 4 all builds

All supported Operating Systems

 

Situation

Outbound HTML signature is not being added to email.

 

Resolution

The GroupWise client composes messages in text mode, by default.  If the client is composing in text mode.  GWAVA will not be able to attach an HTML signature to the message. 

There are two ways to fix this conflict:

<!--[if !supportLists]-->1)      <!--[endif]-->Set GroupWise to compose in HTML mode.  This will need to be done with each individual GroupWise client.

<!--[if !supportLists]-->2)      <!--[endif]-->Use a text signature instead of an HTML signature.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 556.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.