Can't Open Newly Created GroupWise Accounts In Reload

  • Document ID:7019442
  • Creation Date:16-Sep-2010
  • Modified Date:29-Aug-2017
    • Micro Focus Products:
      GroupWise Disaster Recovery (Reload for GroupWise)

Environment


Reload (all versions)

Situation


If Reload backs up a newly created GroupWise accounts before the user database has been created, then the account can not be accessed. I also get an error on the POA; C05D and/or D115

Resolution

This is a Novell Smart Purge issue. We recommended that the user database be created right after the user is created in ConsoleOne. by sending a test message to all new GroupWise accounts prior to the Reload backup or log into each GroupWise account after creation.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1854.