Cannot perform searches in Retain 2.6.2

  • 7019427
  • 23-Sep-2014
  • 01-Sep-2017

Environment

Retain (Version 2.6.2)
Exalead

Situation

Searching does not work.
The Retain Server Log indicates the following error when we kick off the search:

Search API HTTP Server returned an internal error (status 500)

Resolution

Restarted Exalead with the following command on the Exalead server:

/etc/init.d/retain-exalead restart

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2368.

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