Google Apps Two-Factor Authentication

  • Document ID:7019400
  • Creation Date:16-Oct-2015
  • Modified Date:07-Aug-2017
    • Micro Focus Products:
      Retain Unified Archiving

Environment


Google Apps customers using Retain for archiving

Situation


I have two-factor authentication enabled in Google Apps, does this affect Retain in any way?

Resolution


Yes.  The end users need to set up an app specific password in Google Apps in order to log into Retain.  This is a setting in Google Apps.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2631.