Does the Android device need to be rooted in order for the mobile module to work?

  • Document ID:7019381
  • Creation Date:25-Nov-2015
  • Modified Date:07-Aug-2017
    • Micro Focus Products:
      Retain Unified Archiving

Environment


Retain 3.5+


Situation


Does the Android device need to be rooted in order for the mobile module to work?


Resolution

No. The Android device does not need to be rooted in order for Retain to work properly. If a user roots their device after the app has been installed, the mobile app may need to be re-installed and the device re-registered.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2663.