Resolving GroupWise Disaster Recovery Collector Connectivity Errors

  • 7019378
  • 21-Dec-2015
  • 12-Mar-2019


GroupWise Disaster Recovery (Reload for GroupWise)


A Reload Collector cannot get connected to the Paired Reload Server.

The error in the Reload Test and Initialize Utility reads:

The authenticity of host '<ip address>' can't be established. ECDSA key fingerprint is <numeric value> [MD5]
Are you sure you want to continue connecting (yes/no)?


On the server running the Reload Collector do the following:

1. Go to the directory: /root/.ssh

2. Delete all files in this directory

3. Type in the following command, and press enter for each prompt, and add values if you would like to:

ssh-keygen -t rsa

4. Exchange keys with the Reload Server in the following manner:

ssh-copy-id -i /root/.ssh/ <address of Paired Reload Server>

FOR EXAMPLE: ssh-copy-id  -i  /root/.ssh/

Now you can test the collector, and the problem should be fixed.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2687.