Location of Retain Log Files

  • 7019349
  • 16-Oct-2008
  • 17-Jan-2019


Retain (version 1.6, 2.x, 3.x, 4.x)
Retain Server (Linux and Windows)
Retain Worker (Linux, NetWare, Windows)


Where are the log files located for the Retain Server and the Retain Worker?

Note: The Retain Server is only available for Linux and Windows. There is not a Retain Server for NetWare; however, the Retain Worker is supported on all 3 operating systems.


Since Retain uses an integrated Retain-Tomcat process, the logs will be stored all within the Retain directory.

The Retain logs will be found on the box where the Retain software is installed, whether it be the Retain Server and all the Retain components (Worker, Reporting & Monitoring Server, etc) or a server dedicated to a particular component (i.e., Worker).

 Their location will depend upon the option chosen during installation: 

/opt/beginfinite/retain/tomcat[n]/logs  (where "n" is the Tomcat version).

/var/log/retain-tomcat[n] (where "n" is the Tomcat version).


Retain 3.5.1 & 4.0:  

[drive]:\Program Files\Beginfinite\Retain\Tomcat [n]\logs  (where "n" is the Tomcat version).

Up to Retain 3.5: 

[drive]:\Program Files\Apache Software Foundation\Tomcat[n]\logs (where "n" is the Tomcat version).

Retain 4.7+  - changes the directory to just tomcat instead of tomcat[version]. This will be the standard Retain logs directory for future revisions of Retain. 


            [drive]:\Program Files\Apache Software Foundation\Tomcat\logs



For versions of Retain prior to 1.6, the logs were located in the actual Tomcat directories.

Linux: /srv/www/tomcat5/base/logs

Windows: C:\Program Files\Apache Software Foundation\Tomcat5.5\logs

NetWare: sys:\tomcat\4\logs

For information on changing the default location of the logs, see, "Changing the Location of Retain Logs".

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 527.