Environment
Retain 3.x
Exchange Module
Situation
How to redeact items in attachments?
Resolution
Retain Viewer allows you to export messages and their attachments, and the attachments are kept in their original formats. These are third-party file formats which Retain does not have the ability to edit.
The solution is to export as a PDF Portfolio and then use this plugin to convert the attachments and then redact in Acrobat Pro.
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 2695.