Error: Connection failed with Oauth2Couldn't connect to host

  • 7019243
  • 02-Sep-2015
  • 07-Aug-2017

Environment


Retain 3.x
GoogleApps Module

Situation


GoogleApp jobs are not able to dredge mail. Found warning in RetainWorker log:
2015-09-02 10:55:33,145 WARN [RTWQuartzScheduler_Archive_Worker-7] com.gwava.gdata.GoogleIMAP: Connection failed with Oauth2Couldn't connect to host, port: imap.gmail.com, 993; timeout -1

Resolution


Your firewall needs to have certain ports opened for Retain to connect to GoogleApps.

See: Ports Used by Retain

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2608.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.