Location of the item store flag stored in the Retain database

  • 7019212
  • 23-Feb-2016
  • 07-Aug-2017

Environment

Retain

Situation

I want to set the item store flag for all user mailboxes in Retain to a specific value.  Where is the item store flag located in the database?

Resolution

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To the extent permitted by applicable law, GWAVA shall not be liable to you for any special, consequential, direct, indirect or similar damages, including any loss of data, arising out from migrating any type of messages, attachments, database, metadata in your Retain system to another server and/or location.


Resolution:

It's in the t_abook table.  The field is name ts_item.

An example of the query in MySQL would be:  update t_abook set ts_item = [value in Unix time];

Warning:  Doing this could result in data loss if there are items in the user's mail system mailbox that have a delievered date /time prior to the item store flag AND if your job profile is set to query the mail system for all items newer that the item store flag.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2749.

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