Restoring Message to GroupWise Returns Empty Message Body

  • 7019172
  • 02-Apr-2015
  • 07-Aug-2017

Environment


Retain 3.x
GroupWise Module

Situation


Why does Restoring to GroupWise return an empty message body?

Resolution


With GroupWise the Restore button was designed to work with stubbing, which is no longer recommended for use.

It is recommended to disable the Restore button by removing the "Restore messages" right via the User Rights tab from the default and all other groups under Management/Groups and individual users under Management/Users.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2510.