Archive Job Error: "HTTP 301: Moved Permanently"

  • 7019164
  • 15-Oct-2014
  • 07-Aug-2017

Environment


Retain 3.x
GroupWise 8

Situation


My archive job runs fine for any mailbox on PO1, which is the PO to which the Retain Worker is connecting when starting the job; however, for mailboxes on PO2 and PO3, the Worker reports an error, "HTTP 301: Moved Permanently" and then below that it reports a bad UUID error.

Resolution


PO2 and PO3 had SSL configured for SOAP but PO1 did not.  Mixing SSL with non-SSL is a problem.  Either all need to be using SSL or not at all.  In this case, there was not a need for SSL internally within their network, so disabling SSL on SOAP for PO2 and PO3 resolved the issue.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2385.