Installing Java or Tomcat on Windows doesn't work

  • 7019093
  • 04-Sep-2015
  • 07-Aug-2017


Retain 3.x


When install/upgrading Retain on Windows the Java and Tomcat installs don't work.


A customer encounted this issue where Java and Tomcat would not install.

When we attempted to run the javainstall.bat and tomcat.bat files we found that a policy was in place preventing their installation. The policy was a blanket ban on running powershell, which the installer needs to put items in place.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2612.