Retain Outlook Plugin
The Retain Outlook plugin stores the downloaded data in the user's folder. You can find this location by right-clicking on the Retain Download folder and selecting Data File Properties.
It will be generally found in C:\Users\[userName]\Documents\GWAVA\Retain.nst
The plugin will create a log file if the folder C:\temp exists.
*Note: If the log file does not exist, create the temp directory under C:\ then try the Retain Plugin again. The log file will be created at that point.