Running GW Install icon on SLES 12 SP1 desktop errors out trying to create a new domain

  • 7019039
  • 23-May-2017
  • 23-May-2017

Environment


Novell GroupWise 2014 R2 Support Pack 1
Novell GroupWise 2014 R2 Support Pack 1 Hot Patch 1
Novell GroupWise 2014 R2 Support Pack 1 Hot Patch 2
Novell GroupWise 2014 R2 Support Pack 2

Situation

Running GW Install icon on SLES 12 SP1 desktop errors out trying to create a new domain

GW = 14.2.1
OS = SLES 12 SP1

Error at end of new Domain Install = * Unable to add secondary domain ()

Primary domain sees this new domain as not running, but new secondary domain sees itself as running.

It gets worse if you also try to install a new GWIA with the new secondary domain, the root domain DC files do not get copied and the /wpoffice/ngwguard.dc does not get copied.  And the Primary domain only gets informed on the new secondary domain and not the new GWIA gateway.

Resolution

This has been reported to engineering.

The workaround to this issue is to create the domain under Domains, New, Domain.  

NOT by using https://<GWServerIPAddress>:9710/gwadmin-console/install/index.jsp :

(4 options on web page: "create a new groupwise domain", "Upgrade and existing domain or post office to groupwise 2014 r2", "add a new domain", "add a new post office")