Environment
Novell GroupWise 2014 R2 Support Pack 2
GroupWise 18 Support Pack 2
SUSE Linux Enterprise Server 15 Support Pack 1
GroupWise 18 Support Pack 2
SUSE Linux Enterprise Server 15 Support Pack 1
Situation
GroupWise agents are coring after upgrade to SLES12SP2. In
this case it was the GWIA that was coring.
Resolution
Please check the /etc/ld.so.conf to see if this line exists.
If not, please add it to the beginning of the file:
/lib64/noelision
Save the file and run /sbin/ldconfig. Restart GroupWise agents
so they start using new library.
Cause
Without knowing the hardware or having readable core files, it is
possible that this may be related to TSX / elision problem.
Status
Top IssueAdditional Information
New Information:
---------------------
It was confirmed while working with a customer that was
crashing a GWIA on GroupWise 18.2, the same solution on this
document worked to fix the GWIA crash on SLES15 SP1. In order
to verify that GWIA has picked up the change correctly, type the
following in a terminal window:
ldd /opt/novell/groupwise/agents/bin/gwia
This will put out quite a bit of information. The line
in question is this:
libpthread.so.0=> /lib64/noelision/libpthread.so.0
If the noelision is not included on this line, GWIA did not
pick up the change and you will need to verify that it was added to
the file correctly.