Environment
ZENworks Configuration Management 2017
ZENworks Configuration Management 11.4
ZENworks Configuration Management 11.4
Situation
Assign a patch remediation with advanced remediation options and
repeating patch install notification.
Remove patch remediation assignment after first user notification.
The notification will keep prompting for patch install while the patch can not install.
Remove patch remediation assignment after first user notification.
The notification will keep prompting for patch install while the patch can not install.
Resolution
Workaround:
Clear the related notifyitem section which guid value matching to the unassigned patch remediation bundle guid from the file %zenworks_home%\zpm\snoozeList.xml.
Clear the related notifyitem section which guid value matching to the unassigned patch remediation bundle guid from the file %zenworks_home%\zpm\snoozeList.xml.
Cause
The related notifyitem section in
the snoozeList.xml file keeps
triggering the install notification and does not get removed if
remediation bundles gets unassigned before getting installed.