ZENworks Agent keeps reinstalling imaging component language msi

  • 7019022
  • 19-May-2017
  • 19-May-2017

Environment

ZENworks Configuration Management 2017

Situation

Imaging agent component is marked as not installed or the ZENworks Configuration Management feature in not license or deactivated.

The ZENworks Agent component manager constantly keeps uninstall and reinstalling the novell-zenworks-image-management-langs-client msi.

Resolution

If the imaging agent component is not desired, mark it as disabled instead of not installed.

Please contact Micro Focus Customer Care for temporary fix.

Cause

The agent configuration information stored in SQL database identifies the novell-zenworks-image-management-langs-client msi as part not only of the imaging but also core agent component.

Status

Reported to Engineering