SSPR "Password Rule Text” doesn't show on "ChangePassword" page

  • 7018894
  • 08-May-2017
  • 08-May-2017

Environment

Self Service Password Reset
SSPR 4.1

Situation

Text for password rule not shown

Password rule defined in SSPR Configuration Manager ⇨ Policies ⇨ Password Policies ⇨ default ⇨ “Password Rule Text” does not appear as expected on the password change page. 

Resolution

Set "Password Policy Source" to "merge" or "local"  in SSPR Configuration Manager  under Settings ⇨ Password Settings 

Cause

"Password Policy Source" was set to "LDAP only."  

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