Custom User Banner shown in Customer portal

  • 7018813
  • 18-Apr-2017
  • 18-Apr-2017

Environment

Novell Service Desk 7.3

Situation

  • Using custom banners configured in Admin > Setup > Customization
  • Different banners are defined for the User Banner and the Customer Banner
  • Customer portal is consistently showing the banner configured for the User Banner

Resolution

Please contact Micro Focus Customer Care for a possible workaround.

Status

Reported to Engineering