Environment
Micro Focus Filr 3.1
Micro Focus Filr Desktop client 3.1
Novell Filr 2.0
Novell Filr Desktop client 2.0
Micro Focus Filr Desktop client 3.1
Novell Filr 2.0
Novell Filr Desktop client 2.0
Situation
If a user changes the default storage location for the Filr Desktop client from the default (C:\Users\John\Filr) to a different drive such as E:\ but types the target drive letter in lower-case, the folder gets moved successfully but the new location no longer show any of the Filr context menus.
For example: User wants to move Filr Storage location from C:\Users\John\Filr to E:\Users\John\Filr. However, instead of using the Browse button next to storage location, user manually types the new location as e:\Users\John\Filr and saves the changes. The folder gets moved and user can browse files in the new location, however if the user right-clicks on any folder or file, the Filr context menu is missing.
For example: User wants to move Filr Storage location from C:\Users\John\Filr to E:\Users\John\Filr. However, instead of using the Browse button next to storage location, user manually types the new location as e:\Users\John\Filr and saves the changes. The folder gets moved and user can browse files in the new location, however if the user right-clicks on any folder or file, the Filr context menu is missing.
Resolution
A fix for this issue is available in the Filr 2.0 Hot Patch 4 and Filr 3.1.1 update, available via the Novell Patch Finder.