Missing Filr context menu if the storage location was changed with a case mismatch

  • 7018775
  • 04-Apr-2017
  • 10-Apr-2017


Micro Focus Filr 3.1
Micro Focus Filr Desktop client 3.1
Novell Filr 2.0
Novell Filr Desktop client 2.0


If a user changes the default storage location for the Filr Desktop client from the default (C:\Users\John\Filr) to a different drive such as E:\ but types the target drive letter in lower-case, the folder gets moved successfully but the new location no longer show any of the Filr context menus.

For example: User wants to move Filr Storage location from C:\Users\John\Filr to E:\Users\John\Filr. However, instead of using the Browse button next to storage location, user manually types the new location as e:\Users\John\Filr and saves the changes. The folder gets moved and user can browse files in the new location, however if the user right-clicks on any folder or file, the Filr context menu is missing.


A fix for this issue is available in the Filr 2.0 Hot Patch 4 and Filr 3.1.1 update, available via the Novell Patch Finder.