Filr folders appear empty if VMWare Mirage is installed

  • 7018774
  • 04-Apr-2017
  • 10-Apr-2017


Micro Focus Filr 3.1
Micro Focus Filr Desktop client 3.1
Novell Filr 2.0
Novell Filr Desktop client 2.0


When Filr Desktop client is installed on a Windows system which has VMWare Mirage installed, the Filr folder appears empty and fails to show files that user has access to.


A fix for this issue is available in the Filr 2.0 Hot Patch 4 and Filr 3.1.1 update, available via the Novell Patch Finder.


The altitude for FilrDriver and VMWare Mirage is the same value (= 370030) which leads to this problem.