Environment
NetIQ PlateSpin Migrate 12.x
NetIQ PlateSpin Protect 11.x
Situation
While running a job with a Linux workload Platespin fails in the same spot during the transfer stage with:
Error Code |
Unexpected |
Message |
Input stream ended unexpectedly for file: /dev/vg_rhel/lv_root. See diagnostics for details. |
In the kernel log on the source machine we see errors related to reading the storage device:
kernel: [307085.640993] sd 4:0:1:0: [sdd] Sense Key : Medium Error [current] [descriptor]
kernel: [307085.641020] sd 4:0:1:0: [sdd] Add. Sense: Unrecovered read error - auto reallocate failed
Resolution
Replace the failing hard drive and restore from backup and attempt the job again.
If this is
happening on a Raid array replace the failing hard drive and rebuild the array.
If this is a virtual machine recreate the disk device causing the issue.
Cause
This is caused when the system is unable to read from a block device that is failing or corrupt.
Additional Information
The kernel log for the running system can be read by running dmesg as the root user.