Environment
NetIQ Access Manager 4.2
NetIQ Access Manager 4.3
Situation
The uninstall.sh script does not remove all directories laied out by the install.sh or ag_install.sh
Resolution
The following directories need to be removed manually. Be careful when removing /opt/novell. If there is more novell products installed on the machine, like zenworks for linux, the directorie cannot be removed completely.
/var/opt/novell
/opt/novell
/etc/opt/novell
Cause
If one of these directories are in use, like being used as a mount point, uninstall.sh will fail to remove some or all directories.