Self Service Password Reset
Configuration password no longer works after upgrade from SSPR 4.0 to 4.1.
Importing configuration from SSPR 18.104.22.168 to 4.1.0 breaks the configuration password.
For SSPR was installed in Windows or Linux, do the following:
Edit the SSPRConfiguration.xml file found in the Tomcat directory under webapps/SSPR/WEB-INF
and then restart the SSPR service.
Edit the SSPRConfiguration.xml as follows:
Set "configIsEditable" to true. It should look like this:<property key="configIsEditable">true</property>Delete the property "configPasswordHash"<property key="configPasswordHash">
For SSPR installed as an appliance, do the following:
Edit a previously exported ssprconfiguration.xml as above OR
Revert to a working snapshot, export ssprconfiguration.xml and then edit it as above.