Environment
Novell Filr 2.0
Micro Focus Filr 3.0
Novell Filr Desktop client 2.0
Micro Focus Filr Desktop client 3.0
Micro Focus Filr 3.0
Novell Filr Desktop client 2.0
Micro Focus Filr Desktop client 3.0
Situation
When a user uses the Filr Desktop client simultaneously from 2 different locations, some file changes are not seen on both systems immediately. It may take anywhere from a few minutes to a few hours before both systems show all the files.
For example:
1. One file (My Files\Samples\testing.xlsx) is updated on Computer-1 and the sync is reported OK in the Filr Console.
2. User starts up Computer-2 and the Filr Console reports that the file from Step 1 is downloaded.
3. User navigates to the folder where the file was downloaded (My Files\Samples) but the file testing.xlsx is missing.
For example:
1. One file (My Files\Samples\testing.xlsx) is updated on Computer-1 and the sync is reported OK in the Filr Console.
2. User starts up Computer-2 and the Filr Console reports that the file from Step 1 is downloaded.
3. User navigates to the folder where the file was downloaded (My Files\Samples) but the file testing.xlsx is missing.
Resolution
A fix for this issue is available in the Filr 2.0 - Hot Patch 4 and Filr 3.1.1 update available in the Novell Patch Finder.